Frequently Asked Questions

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[section_toggle name="How do I sync my Chronicle data?"]

Syncing your Chronicle data with other Macs is simple, and uses the free Dropbox service. If you don’t have Dropbox installed, you can download and install it for free from Dropbox.com.

Once Dropbox is installed and running, go to Chronicle’s preferences, and select the Sync tab. Click the Turn On button to enable syncing. Chronicle will then prompt you to select your Dropbox folder. Once selected, Chronicle will move your database to your Dropbox Apps folder, under a subfolder named Chronicle.

You can proceed to follow this same procedure on other Macs, and Chronicle will automatically load your Database stored on Dropbox.

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[section_toggle name="Is there an iPhone version of Chronicle?"]

Yes! Click here to view it in the App Store.

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[section_toggle name="How do notifications work on Mountain Lion?"]

On Mountain Lion, notifications are delivered as banners that disappear after a moment by default. They then slide in to your notification center sidebar, and stay there until you log a payment for the bill. You have a couple options to make the reminders more noticeable:

Enable Calendar Reminders

Chronicle can add your bill reminders to your calendar in addition to notification center. To add bills to your calendar, go to Chronicle’s preferences, and select the Reminders tab. Check the box labeled Add Reminders to Calendar, and then choose the calendar to which you would like to add notifications.

Customize Notification Center

You can set Notification Center alerts to appear as alerts instead of banners. Alerts stay on your screen until you dismiss them. To change this setting, go to System Preferences and select  Notifications. Then, select Chronicle on the list of applications. Change the alert style to Alerts. Now, the reminders will stay on your screen until you dismiss them.

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[section_toggle name="What Are E-mail Reminders?"]

The App Store version of Chronicle includes an optional in-app purchase for Chronicle Cloud E-mail Reminders. When purchased, Chronicle will deliver e-mails to you, alerting you of upcoming bills, even if Chronicle isn’t running, and even if your computer is off.

Because the service requires us to maintain a mail server, the in-app purchase is a necessary extra cost. It is, however, only a one-time fee.

E-mail reminders are not available outside the Mac App Store version of Chronicle at this time.

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[section_toggle name="How do I backup or restore my data?"]

Your Chronicle data is stored in a hidden folder by default, because it is Sandboxed. To access this data, the easiest thing to do is enable syncing (see first question), or move your database to a location you can find, like your Documents folder.

To move your database, go to Chronicle’s preferences, and select the Advanced tab. Click the Move Database button, and select a location you can find easily, like your Desktop or Documents folder. Chronicle will create a Chronicle.chdata file in the location you choose. This is your database. You can copy this file to your backup location. If you want to then move it back to the default location, click the Move to Default Location button.

If you need to restore a backed up database from another computer, go to the Advanced tab in Chronicle’s preferences, and click the Open a Different Database button. Select the folder that contains the Chronicle.chdata file you want to open, and your Chronicle data will load.

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